- Automation and digitalization of bank processes
- How to adopt technologies such as APIs, Blockchain or big data to accelerate banking development?
- Evolving world of Open Banking and its implementation into the practice by the banks
- Innovation and digital transformations of banks sped up by the pandemic
- Change in the way how banks are offering their services in the midst of the COVID-19 pandemic
- What is the most convenient way for customers to conduct their business with banks is through the apps?
- How do banks ensure the best customer experience?
- Accessibility, convenience and simplicity in developing new mobile banking apps
- What is the future of brick-and-mortar banks when most of the transactions and services moved to the online world?
11th Annual Digital Banking and Mobile Payments Summit
27 – 28 April 2022 | Vienna
PAST SPEAKERS
SEE THE PREVIOUS SPEAKERS & CASE STUDIES

Sergio ORTEGA

Christoph BERENTZEN

George MILTIADOUS

Liisa KANNIAINEN

Ignacio DE LOYOLA GIL PUÉRTOLAS
CONFERENCE TOPICS 2022
LOOK AT THE TOPICS THAT WERE DISCUSSED
Designed for
Members of board, C-level, Senior/Global Vice Presidents, Directors, Heads of departments from banking industry involved in:
- Digital Banking
- Mobile Banking
- Digital Transformation
- Mobile Payments
- Digital Wallets
- Emerging Payments
- Digital Experience
- Digital Engagement
- Digital Channels
- Digital Business
- FinTech
- Open Banking (API)
- Innovation
- Banking Product Development
CASE STUDY / DAY 1
The Transformation of Commercial Cards: From Business Trips to B2B and Long Tail Payments
After two years of pandemic, business travel is resuming and corporations of all sizes are rethinking their expense policies and supplier payments policies. It is great opportunity to review and upgrade procedures, tools and address the End to End digitalization of expense payments ad its reconciliation.
- Which are the challenges companies and commercial cards are facing?
- Innovation and change: are commercial cards still relevant? what for? are there new use cases? are there new solutions available?
- How are issuers satisfying companies new requirements?

Sergio ORTEGA

Christoph BERENTZEN
CASE STUDY / DAY 2
How Commerzbank Uses APIs as an Enabler for Open Banking
- APIs as an important Open Banking driver and feature enabler in Commerzbank’s mobile banking app
- Inside-out approach of an API-based digital transformation
- BaaS pipeline of Commerzbank (e.g. Corporate Cards)
- Fundamental Business & Corporate Clients needs
Outlook: Where does our API Journey take us next?
CASE STUDY / DAY 2
Open Banking: Use Cases and Global Perspectives
This presentation will focus on how the Open Banking map is evolving outside of Europe, on what use cases it has enabled and how these use improve customer experience and utility.
- Which countries outside of Europe have now implemented Open Banking or are looking to implement it in the near future, and how do their approaches differ compared to Europe?
- What use cases has Open Banking enabled 4 years after its initial launch and what value do these add to customers?
- How can a bank leverage Open Banking to improve customer experience and offer better services to its personal and business customers?

George MILTIADOUS

Liisa KANNIAINEN
CASE STUDY / DAY 2
API Banking – The Emerging Corporate Banking Channel
Corporate customers are today using banking services mainly though batch payments and reporting in addition to netbanks. API Banking is emerging as a new way of doing banking. Where we in are thins? Is this path an evolution or revolution?
- How will API Banking support corporate customers digitalising and automating their treasury and payment processes?
- How mature is the market?
- Which API products are providing biggest value?
CASE STUDY / DAY 2
BBVA Experience Launching a Digital Bank in Italy
BBVA will explain how to launch a digital bank in a new market like Italy in one year time frame. How to make it happen?
- Digital expansion strategy: Organic growth and scalability of existing assets
- Value proposition design process
- Customer acquisition strategy: Open market and partnerships

Ignacio DE LOYOLA GIL PUÉRTOLAS
”Very interesting to experience where other banks are in comparison to ours, to share insights, to discover that we all have the same concerns and to learn from each other.
– Expert General Manager, Head of Innovation, KBC Asset Management
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