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7th Annual Digital Banking & Mobile Payments Summit

24 - 26 April 2018 - Vienna
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PAST SPEAKERS

SEE THE PREVIOUS SPEAKERS & CASE STUDIES

Thomas
WINANDY

Head of Mobile Banking

Morten
SPRANGE THOMSEN

Head of Corporate Payments

Espen
MOLIN

Head of Digital Servicing

Atilla
DACI

Head of New Digital Business

Gurhan
CAM

Deputy Chief Digital Officer & President of Innovation

Michael
SCHMIDT BARSØE

Head of Mobile Payments

CONFERENCE TOPICS 2018

LOOK AT THE TOPICS THAT WERE DISCUSSED

  • The new generation of mobile wallets
  • Regulatory challenges in payment services in 2018
  • New technology opportunities for banks and financial institutions
  • Partnership between banking and FinTech
  • Creating the best class digital experience and engagement
  • How to use open APIs to provide a wide range of services?
  • What is the impact of IoT devices on digital payments?
  • How to improve security in mobile banking?
  • How are non-banking operators shaping the landscape of banking industry?

DESIGNED FOR

Members of board, C-level, Senior Vice Presidents, Vice Presidents, Directors, and Heads of departments from banking industry involved in:

  • Digital Banking
  • Mobile Banking
  • Corporate Payments
  • Mobile Payments
  • Digital Wallets
  • Emerging Payments
  • Digital Experience
  • Digital Engagement
  • Digital Transformation
  • Digital Channels
  • Digital Business
  • FinTech, Open Banking (API), Innovation

CASE STUDIES

PAST CASE STUDIES INCLUDE

CASE STUDY / DAY 1

Customer centric delivery approach as a success factor in mobile banking

Bank Customers in 2018 expect competitive products and services that fulfil their needs and offer a great user experience. Smartphones are the most frequent devices that customers use nowadays to get in touch with their bank. The role of Mobile Banking Apps will become more important than ever. A customer centric, data-driven approach is the success factor to stay attractive for existing customers and prospects likewise. From a technical perspective, traditional banks struggle to fulfil customer needs with their business case-oriented approach and old-fashioned legacy systems. Banks that successfully solve this balancing act will be able to compete with new entrants, stay ahead of equal competitors, and be able to offer innovative solutions in future.

  • Importance and growth of mobile usage
  • How does Commerzbank deal with it?
  • How does Commerzbank ensure a customer centric development approach within the competitive banking industry?

Thomas
WINANDY

Head of Mobile Banking

Morten
SPRANGE THOMSEN

Head of Corporate Payments

CASE STUDY / DAY 1

The corporate payment revolution – focusing on buyer-seller relationship

The corporate payments landscape is undergoing significant changes due to changing customer behavior, new regulation, FinTechs, digitalization, investments, and consolidation. This leaves corporate customers with new opportunities and challenges where banks need to think out of the box to remain a trusted partner. Specifically within buyer-seller relationships, the payment solutions can be dramatically improved. Danske Bank has engaged on a quest to win the payment space together with its customers and partners.

  • Dynamics of change within corporate payments
  • Thinking out of the box
  • Customer co-creation
  • Buyer-seller relationships
  • Corporate eco-systems and market places

CASE STUDY / DAY 2

How can we attract and engage SME customers to digital channels?

More business – less banking. In Nordea, we are working on a completely new digital experience for our SME customers and we want to attract them to digital channels and keep them engaged by providing solutions that can help them focus on their business – and not on banking.

  • Involve customers early to maximize the impact
  • Deliver in short increments and adapt to customer feedback
  • Create an ecosystem for customers together with third parties

Espen
MOLIN

Head of Digital Servicing

Atilla
DACI

Head of New Digital Business

CASE STUDY / DAY 2

Open innovation: “get engaged” or “die trying”

The presentation will cover Open Innovation approach, impacts of collaboration with FinTech, and new technology opportunities for banks and financial institutions.

  • Open Innovation for Competitive Advantage in Banking
  • “Co-opetition” with FinTechs
  • Startup approach through Accelerator Program
  • Mining new technologies to create best digital banking experience
  • Toolbox: Open APIs

SPONSORS 2018

A SPECIAL THANK YOU TO OUR SPONSORS

STAY UPDATED FOR THE 2019 EDITION

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