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8TH ANNUAL DIGITAL BANKING AND MOBILE PAYMENTS SUMMIT

9 -11 APRIL 2019, VIENNA
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PAST SPEAKERS

SEE THE PREVIOUS SPEAKERS & CASE STUDIES

Fanny
SOLANO

Director of Digital, Retail & Markets Regulation

Thomas
WINANDY

Head of Mobile Banking

Morten
SCHWANER

Head of Cards & Mobile Payments

Sampsa
LAINE

Executive Vice President, Head of Digital Banking CBB

Vladimir
STASEVICH

Sberbank Online Next Generation Products Head

Sergio
MAGALHAES

Director Digital Transformation

CONFERENCE TOPICS 2019

LOOK AT THE TOPICS THAT WERE DISCUSSED

  • Real issues behind PSD2 and how to overcome them
  • Next steps of the mobile payments revolution
  • Competitor or partner: What role should banks play in the FinTech space?
  • What is the impact of IoT devices on digital payments?
  • The future role of the bank in customers’ lives
  • The changing face of payments: innovation, trust and inclusion
  • Importance of digital identity for open banking
  • Will Big Tech replace banks in the nearest future?
  • How to improve security for mobile phone application?

DESIGNED FOR

Members of board, C-level, Senior Vice Presidents, Vice Presidents, Directors, and Heads of departments from banking industry involved in:

  • Digital Banking
  • Mobile Banking
  • Corporate Payments
  • Mobile Payments
  • Digital Wallets
  • Emerging Payments
  • Digital Experience
  • Digital Engagement
  • Digital Transformation
  • Digital Channels
  • Digital Business
  • FinTech, Open Banking (API)
  • Innovation

PHOTOS FROM THE SUMMIT

11th Annual /2 – 4 APRIL 2019, VIENNA

CASE STUDIES

PAST CASE STUDIES INCLUDE

CASE STUDY / DAY 1

Embedded Payments with IoT – A card issuer’s perspective

In a few years, most devices will be connected and can be used for payments. This will be an enabler for new ways of making payments for consumers and business. With contactless and mobile payments, as the first wave in this evolution, we already see wearable devices in the second wave. In this presentation, I will provide my view on what embedded payments in IoT will entail for card issuers, why card issuers should start preparing for this, and how we in Danske Bank are working to incorporate this into our card business.

  • How will embedded payments with IoT change the way we pay in the future?
  • How will it influence the card issuing business?
  • What should card issuers do to prepare to manage embedded payments?

Morten
SCHWANER

Head of Cards & Mobile Payments

Fanny
SOLANO

Director of Digital, Retail & Markets Regulation

CASE STUDY / DAY 1

Open Banking and Data Regulation: What’s Next?

PSD2 has introduced open banking in the EU by legally requiring to allow third parties to access customers’ transactional data in payment accounts held at banks. Open Banking reduces both barriers to entry (for BigTechs) and switching costs (for customers wanting to change their banking provider). Hence, we expect an increase in competition from existing large banks and new entrants.

  • Open Banking will foster innovation and the development of new products and services coming from both financial and non-financial entities, that will result in customers being the largest beneficiaries.
  • We welcome regulatory actions aiming to create an enabling environment, where innovative products and services can take off at a brisk pace. However, financial regulation must stick to 3 priorities: ensuring financial stability, protecting consumers and investors irrespectively of the provider of the services and promoting strong but fair competition.
  • It is necessary to maintain technological neutrality and a level playing field (same activities, same rules and same supervision) across regulation and across countries (same level of scrutiny from supervisors) – addressing issues such as consumer/investor protection, capital requirements (associated with operational risk) and transparency.
  • Banks are strictly required to protect consumers and investors, but are asked to compete with new entrants in innovation and customer experience, when these are not equally constrained by regulations on what they can and cannot do. So there is an unequal challenge for banks in finding a good balance between successful competition and compliance.

CASE STUDY / DAY 2

From Traditional to Lifestyle Banking

Vladimir will present two products on the way towards Sberbank’s  ecosystem.

  • Creating a digital ID as a login infrastructure base for the future digital ecosystem
  • Banks vs. BigTechs: How a bank can compete in the digital services market
  • Showcasing Sberbank Online platform

Vladimir
STASEVICH

Sberbank Online Next Generation Products Head

Thomas
WINANDY

Head of Mobile Banking

CASE STUDY / DAY 2

Customer Centric Delivery Approach as Success Factor in Mobile Banking

Smartphones are the most frequently used devices that customers use nowadays to get in touch with their bank as branches are being closed. Banks need to offer competitive products and an outstanding banking experience with additional value as Open Banking / PSD2 offers third party apps to have their slice of the banking pie. The role of Mobile Banking Apps will become an important role in a bank’s strategy, if they don’t want to lose contact with their customers and stay ahead of old-fashioned competitors and new entrants likewise.

  • Importance and growth of mobile usage
  • How does Commerzbank deal with it?
  • Mobile Banking Trends 2019
  • How to ensure a customer centric development approach within the competitive banking industry

Workshop A
9 April 2019 I 15.00 – 16.00

Machine Learning and Artificial Intelligence

  • Identifying opportunities to leverage Machine Learning and Artificial Intelligence
  • How to recognise potential applications for Artificial Intelligence and machine learning and where to start?
  • How can financial services and retail banks benefit from the Machine Learning technology?
  • Analysing a sound approach to initiating an Artificial Intelligence project: Strategy, ROI, research, disruption, and integration

Workshop B
9 April
2019 I 16.00 – 17.00

Customer Centricity

  • Customer-aligned digital transformation and Innovation
  • How do retail banks stay relevant to their customers’ changing demands and priorities?
  • The future role of the bank in customers’ lives
  • How might customers react to interacting with automated systems?
  • Together experience: Using new technology to tell your brand story and attract customers

SPONSORS 2019

A SPECIAL THANK YOU TO OUR SPONSORS

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